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The AI revolution is no longer a distant promise; it's a present-day imperative. When applied strategically, AI can improve both productivity and..
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Learn how the retail sector can leverage optimal customer experience in getting through impacts of the COVID-19 global pandemic.
Chatbots have been around for decades but the introduction of AI means companies yet to embrace the technology risk being left behind.
Conversational AI is improving customer experience for consumers and businesses alike - but how does it actually work?
It is one thing to receive feedback. It is another to use it to inspire positive change. Discover the power of closing the loop.
Businesses are embracing a concept that is supercharging the art of customer service – hyper personalisation…
Find out how you can prioritise your process automation projects in order to deliver value, reduce operational costs and improve productivity.
We explain how you can create a quality business case and convince your leadership team that it's time to invest in RPA technology. Read more.
With the chatbot revolution gathering momentum, this handy guide will show you how the technology can improve the service experience for your customers.
With innovative accounting and finance leaders desperate to keep their competitive edge, automated invoice and receipt processing is the tech solution they have been waiting for.