-
About Us
Probe CX is a tech-powered, global customer experience organisation that amplifies human capabilities with technological excellence.
-
Awards and Accreditations
As an industry-leading CX and digital transformation provider, Probe CX has a resume to match any of our competition.
-
Compliance
Industry-recognised certifications to protect what matters most to our clients and their customers.
-
Locations
Over 9,000 team members delivering exceptional customer experiences across five countries.
-
Vision and Culture
We help our clients become modern digital organisations by combining the latest technology with people, process and data.
-
Executive Team
Meet the team with unmatched experience committed to helping organisations create environments for digitally-enabled CX to thrive.
Customer Experience Management (CXM)
Data, Analytics & Artificial Intelligence
Consulting & Transformation
-
Blog
Discover the latest insights, information and trends in blogs created by customer experience experts.
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures.
-
News
Learn where Probe CX have been recognised in the news, including awards, accreditations, acquisitions, partnerships and more.
-
Resources
Download our latest resources including whitepapers, case studies, tip sheets, reports and brochures..
What's new
Government contact centre increases CX index by 65% with quality assessment program
Want to enhance customer satisfaction and elevate the customer experience in your contact centre?